Budtender (Part-Time)

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Retail

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Part-Time

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Role

Canvas deeply values the role of our Budtenders. They are the face of our retail experience and are experts on our product offerings. Budtenders are tasked with managing customer service and satisfaction. This is achieved by offering their knowledge of our products and by guiding our customers through the product selection process.

Key Responsibilities

  • Reports to the Store Manager or designate
  • Greets and engages customers in a friendly matter
  • Cultivate long term-customer relationships by providing superior customer service
  • Stay up to date on current strains and products on offer
  • Demonstrate excellent knowledge of cannabis products
  • Convey accurate product information to customers
  • Cross-sell and introduce new products
  • Responsible for processing sales and all types of payments at POS terminal
  • Issue receipts, refunds & exchanges (the latter must be manager approved)
  • Responsible for balancing assigned cash register at the end of a shift
  • Report any cash discrepancies to Store Manager or designate
  • Resolve customer complaints through escalation or by providing relevant information
  • Adhere to all loss prevention policies
  • Helps maintain the cleanliness of the store by completing all daily opening/closing duties
  • Follow guidelines and protocols as required by provincial regulatory bodies
  • Recognize signs of impairment and/or abuse and immediately report this information to supervisor

Experience & Background

  • Interest in the Cannabis industry
  • Successful police background check
  • Completed CannSell Certificate
  • 19 years of age or older
  • Experience in sales an asset
  • Excellent customer service skills
  • Strong attention to detail
  • Positive attitude and enthusiasm
  • Team orientation

Our Company

In 2019, Canvas Cannabis came to life with the flagship cannabis store on Danforth Avenue in Toronto’s Greektown neighbourhood and since then continues to grow across the city. As an independent female owner in an industry dominated by large corporations, Helene Vassos set the new standard of empowerment in Toronto cannabis stores with inclusivity and collaboration at the forefront of her goals.

Canvas Cannabis sets itself apart from other cannabis retailers by offering a warm, sophisticated and inviting boutique experience. From the store’s naturally elegant aesthetic to the knowledgeable and friendly staff, we strive to create a welcoming environment for our customers.

Whether someone is brand new to cannabis or an experienced user, we’ve carefully curated an expansive selection of products to suit everyone’s needs.

Our approach is brought together by genuinely becoming a part of the communities we join and putting in effort with every aspect of what we do. Simply put, Canvas cares to go the extra mile.

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